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EQUIPO DIRECTIVO

Western Union, empresa pionera en movilizar dinero alrededor del mundo, viene conectando personas por 169 años. Como uno de los proveedores líderes en soluciones de pagos internacionales, Western Union Business Solutions está transformando significativamente la forma como los negocios pueden expandirse globalmente a través de nuestra amplia red de pagos mundial.

President Payments

President Payments

Andrew Summerill

Andrew Summerill is the President for Payments at Western Union and a member of the company’s Leadership Team. In this role, he is responsible for the business customer segment (Western Union Business Solutions) its international payments needs, as well as ensuring the company remains a market leader in the cross-border payment sector.

Andrew joined Western Union in the 2011 acquisition of Travelex. He has spent his career at the intersection of payments and internet technology in Finance, Business Development and General Management roles where he has gained invaluable insights into the changing technological, regulatory and customer environment.

Andrew lives in London and holds a degree in Business from Staffordshire University and is also a Chartered Accountant.

Vice President, Head of Operations

Vice President, Head of Operations

Michel Foricher

As Vice President Operations at Global Payments, Michel Foricher is responsible for ensuring that business transactions are sent and received well and in time by our customers.

Customer satisfaction and service quality are two critical areas under his responsibility in addition to rolling out of systems enhancements for clients. Michel has a team of 700 people located all over the world including mid and back office functions, global operations and accreditation teams. 

Michel Foricher joined Western Union in 2000 as Operations Manager for West Africa. He has held a variety of progressively responsible positions with the company, including Operations Director for Africa from 2001 to 2004, Business development Director for Southern and Eastern Africa from 2004 to 2006, Network Director at SFDP (“Société financière de Paiements”) in France from 2006 to 2009. From 2009 to 2013, Michel Foricher worked in the medical industry managing clinics in Vietnam as General Manager for International SOS. Michel came back to Western Union in 2013 in Dubai as Vice President Service delivery for Middle East, Africa, Asia Pacific, Russia & CIS. He took over Operations at Payments in September 2017.

Michel started his career in 1995 within the consulting industry in France where he gained extensive experience in network management, productivity, service delivery and operations. He is also Six Sigma and ISO certified and brings to his role a lot of project management experience.

Michel Foricher, a French national, has a bachelor’s degree in Political Sciences from Lille University and a master’s in Project Management and Economy from Paris VI University.

VICEPRESIDENTE, JEFE DE PRODUCTO

VICEPRESIDENTE, JEFE DE PRODUCTO

Scott Johnson

Scott Johnson lidera la innovación y el desarrollo de productos en Western Union Business Solutions, como Vicepresidente de Productos.

Scott comenzó a trabajar en Paymap Inc. (una subsidiaria de Western Union) en su centro de llamadas de San Francisco en el 2000. Scott trabajó en la empresa Paymap durante 8 años en una variedad de roles y finalmente asumió el liderazgo en la oficina y administración de Paymap en San Francisco como responsable del equipo de operaciones de Paymap con más de 150 personas. Después de trabajar en la transición y el cierre de la oficina de Paymap de San Francisco en 2008, Scott se mudó a la oficina de Western Union en Denver, asumiendo diversos roles de liderazgo y estrategia de Operaciones, y finalmente se unió al equipo de integración de Custom House (adquirido en 2009), que posteriormente fue renombrado a Western Union Business Solutions. Durante esta etapa de su carrera, Scott dirigió varios equipos de Operaciones y dirigió varias iniciativas de transformación e integración. Después de que Western Union adquirió Travelex Global Business Payments, Scott lideró la integración de las funciones de Go To Market antes de unirse al equipo global de productos. Pasó la mayor parte de los últimos 6 años en una variedad de roles en Producto, incluida la ejecución de los procesos de gobernanza y priorización y el desempeño como Director de Producto de GlobalPay para Instituciones Financieras (GPFI). Scott se ha desempeñado recientemente como Jefe de Producto de Arquitectura, donde formó la visión del programa de modernización de Western Union Business Solutions, ayudó a lanzar los productos WU EDGE y NGO GlobalPay, y lideró un sólido equipo de gerentes de productos responsables de WU EDGE, GlobalPay for Financial Las instituciones, el sistema de procesamiento de pagos WUBS y nuestra cartera de aplicaciones heredadas.

Scott tiene un título en Administración de Empresas de la Universidad de Phoenix y reside en Denver, donde vive con su esposa y dos hijas.

Head of Commercial Development

Head of Commercial Development

David Swann

David Swann leads the Western Union Business Solutions Commercial Development function, driving a wide-ranging remit focused on adding incremental global commercial value.

With a 20-year background in global Foreign Exchange, Payments and Financial Services, Swann has spent his career occupying a variety of commercially orientated roles.

Prior to his current role Swann was the Director for Business Analysis & Pricing for Western Union Business Solutions, having joined the WU group in 2017 from Travelex.

In his time at Travelex, Swann led the global Retail pricing strategy for the digital and offline business, was the Head of Product for Prepaid cards partnering with Mastercard, had a long secondment in Czech Republic to run the Retail sales team and was their global PR spokesman with insight articles published in the Wall Street Journal and The Financial Times as well as driving thought leadership content via BBC appearances and visibility in several national newspapers.

He started his career with Santander Bank, gaining significant business banking experience in a number of Commercial and Finance roles.

Swann is based on Walton-on-Thames, Surrey, just outside London. He studied at Southampton University in United Kingdom and holds a degree in Accounting & Management Science.

JEFE MUNDIAL DE CUMPLIMIENTO

JEFE MUNDIAL DE CUMPLIMIENTO

Tristan van der Vijver

Tristan van der Vijver lidera el compromiso de Western Union Business Solutions con el cumplimiento a nivel global.

Con más de 15 años de experiencia en gestión de cumplimiento y equipos globales, van der Vijver tiene un profundo conocimiento de los temas de cumplimiento internacionales y transfronterizos. Antes de su cargo actual, se desempeñó como Director Gerente Regional de Cumplimiento de las Américas, Asia y el Reino Unido en Commerzbank. Durante este tiempo, también gestionó la integración de cumplimiento en Singapur después de la adquisición de Dresdner Bank y se desempeñó como Jefe de Cumplimiento Regional para las Américas.

Tristan también ha acumulado una experiencia significativa en cumplimiento financiero mientras trabajaba para Lazard, Panmure Gordon y ABN AMRO. Van der Vijver tiene su sede en Hammersmith, Londres. Ha estudiado en los Estados Unidos y en el Reino Unido, y tiene títulos en Banca y Economía.

Vice President, Head of Customer & Marketing

Vice President, Head of Customer & Marketing

Nicole Zimmermann

Nicole has a degree in Economics with majors in Marketing and Accounting from Johannes-Gutenberg University, Mainz, Germany, with continuing education at London Business School (Marketing Strategies) and Danube University (Certified CRM Program Manager. Nicole joined Western Union in July 2007 as Director of Marketing in a regional role for Central & South East Europe.

Her responsibilities included the development of new marketing strategies and go-to-market approaches for key remittance segments in Europe by analyzing the market and consumer data, segment target groups and developing the most relevant value propositions for the existing customer base. As the region grew, Nicole became Vice President of Europe, Russia and the Commonwealth of Independent States. In 2011 Nicole relocated to Denver, Colorado and took on a newly created role to lead the Global Marketing Strategy, Planning and New Customer Segment Development team.

Her role expanded in 2012 to include the Global Customer Relationship Management and Loyalty programs. In 2014 Nicole moved again into a the newly built Transformation Office to support projects around customer experience, marketing and network productivity.This work transitioned into the WU Way and in this capacity, Nicole continued to work on growth and CRM initiatives. From June 2016 to May 2018 Nicole was selected among 10 high potentials to developed and implement the cultural change and lean management program at Western Union called “WU Way”.

Recently she joined the Global Payments business unit as Head of Customer and Marketing to manage our global customer, marketing and communications teams who are responsible for driving the strategic segment marketing and customer experience programs, activities and campaigns.