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Customer Referral Program

Welcome to the Western Union Business Solutions Customer Referral Program

This program:

  • Rewards Western Union employees up to a maximum of $10k per quarter
  • Pays out on all approved referrals at 10% net revenue commission rate.
  • Pays out up to 180 days from first trade date.
  • Program Details
  • FAQ

To participate:

Introduce Business Solutions to a contact (a friend or a family member for example)
  • company that imports or exports
  • financial institution
  • educational institution
  • law firm
  • charity or Non-Governmental Organisation (NGO).


Please note, this form will only accept referrals from countries where WUBS has a physical sales presence. If you do not see the country where your referral company is located on the form, please email the referral information about the company to WUBS.CustomerReferrals@westernunion.com and we will assess its potential for inclusion in the program.

Please do put us in touch by submitting the WUBS Customer Referral Form containing your referral details.

For any questions on this program please submit by email to: WUBS.CustomerReferrals@westernunion.com

Employee Information

Referral Information

Friend, family member, work colleague etc

This box must be checked to submit form


Important Information

The Customer Referral Program replaces any previous customer referral schemes operating within Western Union Business Solutions entities globally.

The Customer Referral Program will not be back dated to account for historical leads referred to WUBS.

The Customer Referral Program is an informal referral program and you must not make any false representations to a referred customer / individual on behalf of the Company, nor should you indicate in any way that you have the authority to influence the customer start up process.

The Customer Referral Program is designed to increase the movement and transfer of qualified leads globally and is not intended to form a substitute source of income for eligible employees.

The Customer Referral Program is designed to encourage the communication and generation of new customer leads. Employees are not expected; neither does the company want them to engage in any sales activities or to provide prospective customers with product advice whatsoever.

The Global Referral Committee will determine if all eligibility guidelines are met and has final approval for payment of any commission. Employees have the right to appeal against any decision made by the Global Referral Committee and must submit a request to appeal in writing within 30 days of any decision being made.

Any potential conflict of interest that may be created by potentially setting up the referred customer must be raised with the Ethics Office in accordance with the Code of Conduct. The Company may amend, change, or terminate the Program for any reason at any time in the Company's sole discretion.