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Media Center

With media teams throughout North America, Europe and the Asia Pacific region, we ensure journalists, bloggers and social savvy sharers get the same first class service as our SMEs and organizations.

Contact Us

If you are a journalist and would like to speak to the Media team reach out to us:

Cristina Hoole 
Western Union
+44 (0) 776-607-0978

News Releases

The impact of financial technology on student recruitment

Universities are increasingly looking for ways to improve their operational efficiencies and make financial savings.


In this digital age we’re becoming used to new and improved ways of paying for everything – whether that be a morning coffee, or something more substantial such as a mortgage.

One particular sector that has faced challenges with these payment innovations is the higher education world, specifically when supporting the growing number of international students wanting to pay their tuition fees using payment methods that may not be common in North America, like Alipay which is common in China, or NetBanking in India.

In 2017, Western Union organized focus groups comprised of international students. They revealed that many students were put off by the tuition payment process because they simply couldn’t use the university’s preferred payment method in their region. Research[1] also showed that Canadian universities were grappling with the same issue – almost half (49 percent) of higher education institutions in Canada are unable to offer a convenient payment method for international students, with 40 percent stating negative feedback from students was a challenge in international tuition acceptance. This friction can ultimately have a negative impact on student experience at the university, while also burdening the university finance teams with additional admin and stress.

Read the entire article at University Affairs