Important Information

Western Union Business Solutions is a business unit of The Western Union Company and provides services in The Netherlands through its wholly-owned subsidiary, Western Union International Bank GmbH, French Branch.

Western Union International Bank GmbH, French branch (RCS Nanterre 750 938 094) has a registered place of business at Tour Manhattan, 5-6 place de l’Iris, 92095 Paris La Défense Cedex, France and is a branch of Western Union International Bank GmbH (registered at the Vienna Commercial Court, Commercial Registry Number: FN256184t, Sales Tax Identification Number: ATU 61347377, Registered Office Address:  The Icon Vienna (Turm 24), Wiedner Gürtel 13, 1100 Vienna, Austria) which is a licensed credit institution supervised by the Austrian Financial Market Authority (Finanzmarktaufsicht).

Western Union International Bank GmbH (WUIB) qualifies as a financial advisor in the meaning of EU Regulation 2019/2088 on Sustainability related Disclosure Requirements in the Financial Services Sector (‘SFDR”). WUIB does not qualify as a market participant in the meaning of SFDR. WUIB neither issues, sells nor provides advice with regards to Financial Products in the meaning of SFDR.

Therefore SFDR rules addressing market participants and financial products do not apply on WUIB at the moment.

Terms and Conditions

Please click here to access WUIB’s Terms and Conditions.

Deposit Protection Scheme

Please click here to access WUIB’s information sheet for depositors.

Complaints

If you are a business customer and have a complaint, please visit WUIB's Complaints page.

If you are a private person, please click here.

Privacy

Please click here to access WUIB’s Privacy Statement. This Privacy Statement describes how WUIB collects, transfers, uses, and discloses personal information that it obtains from you when visiting and/or using this website, or that WUIB otherwise collects in connection with enrolling or providing services to its customers.

What is a margin call

Please click here to access WUIB's brochure "What's a margin call". This brochure provides basic information on margin call related to your net position.

PSD2 Open Banking Solution

For Third Party Providers, please click here to obtain information on how to integrate with WUIB.