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Compliance & Legal

Western Union Business Solutions is a business unit of The Western Union Company. Services in Malta are provided by Western Union Business Solutions (Malta) Limited, a limited company registered in Malta (Company Number C22339) with its registered office at W Business Centre, Level 5, Triq Dun Karm, Birkirkara-By-Pass, Birkirkara, Malta and which is licensed and regulated by the Malta Financial Services Authority to undertake the business of a Financial Services in terms of the Financial Institutions Act.

Terms and Conditions

Corporate Clients:

  • Please click here to access our Terms and Conditions 
  • Please click here to access our Forward Contract Addendum

Personal Payment Customers

  • Please click here to access our Customer Agreement for Services


This On-Line Privacy Statement describes how Western Union Business Solutions collects, transfers, uses, and discloses personal information (“Information”) that we obtain from you when visiting and/or using this website or that we otherwise collect in connection with enrolling or providing services to our customers.

Please click here to access our privacy statement. 


To file a complaint please visit the File a Complaint page. 

If you have questions about compliance or data security, please contact our compliance team