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Cookies used by Western Union

Please note - This page explains how cookies are used on Western Union Business Solutions’ websites as of May 2018

Use of cookies by Western Union Business Solutions

Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites operate, or function more efficiently, as well as to provide business and marketing information.

We use a cookie to remember your cookie preferences.

This means:

  • If you delete all your cookies you will have to update your preferences
  • If you use a different device, computer profile or browser you will have update your preferences again

What categories of cookies do we use?

Some cookies are within our control and some are not:

  • First party cookies: Are installed by our own website.

  • Third party cookies: Are installed by websites which don’t belong to us. Western Union Business Solutions doesn’t control these third-party cookies and so the user must review the cookie policies of these other websites for further information. Below we provide you with the list of third party cookies used on our website and provide links to the respective cookie information pages.

Cookies vary by length of time they remain active in the user’s system:

  • Session cookies: Collect and store data only whilst the user is visiting the website.

  • Persistent cookies: Remain stored in a computer and may be accessed and managed by the organization responsible for the cookie for a specific length of time, or until the user deletes it.

There are different purposes for cookies. Some allow you to opt-out and some do not:

  • Functional cookies: These are mandatory set of cookies that are required for the basic functionality of the website such a general web administration, session identification, website security, present optimized content based on your devices and to improve the general usability of the website such as subscribing to our content, accessing gated content, etc.

  • Measurement cookies: Allow website managers to analyze the behavior of users on a website so that they can make improvements informed by data analysis on the use of the website by users of its services.

  • Personalization cookies: Allow users to access services with certain personalized characteristics such as language, browser type, configuration for the region from which the user accesses services etc. These cookies also include some social media cookies that remember your social media sharing settings when you choose to use third-party social sharing tools on our website.

  • Marketing cookies: These cookies enable us to offer personalized advertisements that consider your preferences. We might share some of your information with our advertising partners to send targeted and relevant advertisements to your computer or mobile device.

List of cookies used on our websites:


  • Western Union Business Solutions cookies: Identify user activity and store user preferences including location and language, along with other actions such as alerts, sign ups, consents and acknowledgements.

  • LookBookHQ: Display content assets on our websites. This program places a number of cookies depending on the format of the content, i.e. pdf, video, Youtube embeds, articles, etc. and whether the content is gated (available to subscribers only) or freely available.

  • YouTube: Embeds videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.


All measurement cookies are third-party cookies placed by the following tools we use on our websites. We make improvements informed by data analysis on the use of the website by users of its services.

Personalization and social sharing

All personalization cookies are third-party cookies placed by the following social sharing tools we use on our websites.

  • Facebook Share

    The Facebook share button on our website is hosted by Facebook and your browser will send this cookie data to Facebook when creating the button inside your browser. This data is used by Facebook to associate the Facebook Like Button with your Facebook account. This data is not accessible to us and is not sent to us by Facebook.

    More information can be found at Facebook’s Privacy Policy - and cookie policy -

  • Twitter share

    The data is used by twitter to associate the Twitter Share Button with your Twitter account. The data is not accessible to us and is not sent to us by Twitter.

    More information can be found at Twitter’s Privacy Policy -


  • Eloqua

    Eloqua and ELQStatus: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. It is set when you first visit the site and updated on subsequent visits. The cookies collect information in an anonymous form.

    You can learn more about Oracle’s privacy policies, the choices you have and opting out processes by clicking here -

Note:  Regarding 3rd party cookies, we have listed all the cookies that we are aware of, however auditing tools have a degree of fallibility and 3rd parties may choose to change which cookies they set from time to time. As such this should not be viewed as a definitive list.

Cookie management and browser settings

Use the “Help” section in your web browser to learn how to block new cookies, receive notification of new cookies or disable cookies. To assist you in this process, we have provided links to the “Help” section of some of the most popular web browsers:

Please note: You can block some or all cookies by activating the setting on your browser. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our websites. This may impair your ability to fully utilise our websites.

For more information about how cookies or targeted marketing work, you can view the following websites: and