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Compliance & Legal

Western Union Business Solutions is a business unit of The Western Union Company and provides services in Cyprus through Custom House Financial (UK) Limited (which does business under the trade name of Western Union Business Solutions) (referred to as “Western Union Business Solutions”). Custom House Financial (UK) Limited (registered in England, Company Number 04380026, Registered Office Address: 200 Hammersmith Road, London W6 7DL) is authorised by the United Kingdom Financial Conduct Authority under the Payment Services Regulations 2017 (Register Reference: 517165) for the provision of payment services. Custom House Financial (UK) Limited has appointed GAP Vassilopoulos Public Limited (Arch. Makariou III, 2-4, Capital Centre, 9th Floor, P.C., Nicosia, CY-1065, Cyprus) as its authorised agent in Cyprus.

Terms and Conditions

Please click here to access our Terms and Conditions


This On-Line Privacy Statement describes how Western Union Business Solutions collects, transfers, uses, and discloses personal information (“Information”) that we obtain from you when visiting and/or using this website or that we otherwise collect in connection with enrolling or providing services to our customers.

Please click here to access our privacy statement.


To file a complaint please visit the File a Complaint page. 

If you have questions about compliance or data security, please contact our compliance team