Western Union Business Solutions is a business unit of The Western Union Company. Services in Canada are provided by Custom House ULC, doing business as Western Union Business Solutions (“WUBS”).

Terms and conditions

Please click here to access our general Terms and Conditions.

Product Disclosure Statement

Please click here to access WUBS’s Product Disclosure Statement for Foreign Exchange Contracts. This Product Disclosure Statement provides you with a detailed description of the types and characteristics of the products offered by WUBS (including forward contracts and options) as well as the risks associated with such products.


Please click here to access our Online Privacy Statement. This Online Privacy Statement describes how Western Union Business Solutions collects, transfers, uses, and discloses personal information that we obtain from you when visiting and/or using this website or that we otherwise collect in connection with enrolling or providing services to our customers.


To file a complaint visit the File a Complaint page.

Law Enforcement Subpoena Information

For instructions for Canada law enforcement agencies when serving subpoenas, production orders, court orders, and search warrants on Custom House ULC, click here.


If you have questions about compliance or data security, please contact our compliance team.

Accessibility for Ontarians with Disabilities Act