Western Union Business Solutions is more than just another payments provider. We’re
a true partner to your institution, committed to helping you reach your unique and
Our Education Team works closely with clients around the world, helping them streamline
their international payments, manage their currency exposure, and make life easier
for international students and accounting staff.
Ben Kavalec – VP Commercial Sales
Ben Kavalec leads the Western Union Business Solutions Education Team with over
ten years of experience working with educational institutions and an irrepressible
passion for foreign exchange.
Drawing on his extensive experience in the FX world, Ben works closely with institutions
across the country to help them better manage their payments processes and foreign
exchange flows, helping them save time and money and ultimately become more internationally
Ben’s mandate, and that of his team, is to help institutions of all sizes improve
their incoming and outgoing payment processes, making life easier for international
students as well as accounting staff, improving relationships with foreign and domestic
vendors, using resources more effectively, and ultimately becoming more competitive
in the global education space.
Ben holds a Bachelor’s degree from the University of Nebraska (Omaha). He lives
Jennifer Renteria – West Coast Regional Manager, University & Corporate Accounts
Considered one of the foremost specialists in FX solutions for the education industry
in the country, Jennifer Renteria has more than 12 years of experience in the international
As Regional Manager, Jennifer works closely with client institutions, guiding them
through every step of the FX management process—from assessing needs, to implementing
an appropriate solution, to helping to continually optimize services and align FX
strategy with changing needs, goals, and industry standards. Jennifer’s job is to
ensure that our institution clients have not only the best solution for their needs,
but also access to the best service and support for their solution.
In addition to her role helping clients, Jennifer is also responsible for driving
operational initiatives for the growing education payments industry across Western
Union Business Solutions, translating her day-to-day experiences with clients into
ideas for product and process improvements that will ultimately allow us to serve
those clients even better. To that end, Jennifer strives to understand the shared
needs of universities, colleges, and specialty institutions, and to devise solutions
that respond to those needs effectively, efficiently, and affordably.
Jennifer holds a Bachelor’s in Business Administration from Chapman University and
a Master’s of Business Administration from the University of Phoenix. She is based
out of Los Angeles, California.
Vicki Dolphens – Midwest and Southeast Regional Manager, University & Corporate
Vicki’s extensive experience in the international payments industry spans ten years,
three company acquisitions, and hundreds of successful and fruitful collaborations
with clients ranging from small businesses to Fortune 500 companies.
As Regional Manager for the Western Union Business Solutions Education Team, Vicki
draws on her decade of experience to help institutions of all sizes accommodate
their international students, introduce increased efficiency into their payment
processes, and become more competitive globally.
Working closely with her clients as a partner and team member, Vicki builds solutions
to help institutions respond to an increasingly international industry, streamlining
cross-border transfers and simplifying the international student payment and refund
processes. She also provides dedicated, personalized support for her solutions,
from implementation to day-to-day transaction assistance to long-term strategy.
An unabashed enthusiast of education, in which she holds a degree from the University
of Nebraska (Omaha), Vicki is a perfect fit for the Education Team, where she combines
her considerable experience in the international payments space with a passion for
helping students and schools succeed.
Vicki lives and works in Omaha, Nebraska, where she was born and raised, and where
she remains active in her community through philanthropic work, volunteering, fundraising,
coaching, and youth leadership.
Daniel Jurgens – Northeast Regional Manager, University & Corporate Accounts
Born, raised, and based in Boston, Massachusetts, Dan Jurgens is an eight-year veteran
of the international payments industry. He started in the financial services field
doing demand generation for Foreign Exchange specialist Ruesch International where
he quickly became a member of the Northeast Sales Team. Ruesch was acquired by Travelex
Global Business Payments in 2007, where Dan continued his international payments
sales efforts before dedicating himself full-time to the education sector shortly
before Western Union’s acquisition of Travelex in 2011.
As part of the Business Solutions Education Team, Dan works closely with institutions
of all sizes across the Northeast and Mid-Atlantic region, helping them to manage
their payments (incoming and outgoing, international and domestic) more efficiently
and affordably—ultimately making them more competitive globally.
A born presenter, Dan is considered one of the country’s leading specialists in
foreign exchange services for universities and colleges, and as such is regularly
asked to train and teach others, both within and outside of the organization. Dan
has trained demand-generation and sales teams on the needs of the education sector,
presented payment solutions and FX strategies to dozens of clients of all sizes
across industries, and recorded webinars to help institutions understand the advantages
of comprehensive FX solutions for their staff and students.
Dan attended Fairfield University in Connecticut, where he majored in politics and
communications. Locally Dan is involved in several business networking groups, which
regularly sponsor charitable events.